Frequently Asked Questions
When someone buys a Digital Gift Card, how does the Essential Service Donation work?
People chose their favorite restaurant and choose your hospital that restaurants will deliver to, choose your amount and then submit. Your hospital will communicate your needs for food, timing, amount and choice of food to the restaurant directly when you need it and they will deliver it.
How Does My Essential Service Receive Donations?
Loop signs up local restaurants for digital gift cards and as people go to buy a gift card for their favorite establishment, they also have the option to donate a dollar amount to your institution.
How do I setup my Essential Service to receive donations?
You take 5 mins to set up your institution to receive donations from local business that are crowdsourced from consumers. Loop is the middleman connecting restaurants to hospitals. All you need to do is assign a Essential Service Donation manager to administer what food gets delivered and when.
Who manages the actual food ordering for the hospitals?
Each hospital has a designated Essential Service Donation manager who coordinates their food needs and contacts the restaurant directly when they need food.
If a person donates money to a restaurant to make food for a hospital, can they write it off?
Yes, they will receive a Form 8283 to fill out and submit with their taxes.
How much of the donations actually goes to a hospital?
Every penny possible goes to the hospital. People donate to their restaurant of choice and that restaurant makes food for the hospital you chose to receive the donation. Loop takes ZERO MONEY for this program but there are minimal credit card processing fees.
As an Essential Service Donation manager of the hospital, how will I track what donations I have and where I can get food?
Loop will give you access to the Loop Donations portal that will summarize each donation, restaurant you can order from and balance of your donation. When the order shows up, all you need to do os show the driver a specific coupon on you phone. The account os managed that easy.
Can people just buy a Digital Gift Card to their favorite restaurant to help with cash flow now?
Yes, when they choose your restaurant, don’t choose an Essential Service and you will receive a digital gift card to use when that restaurant opens up.
After someone buys a Digital Gift Card from my restaurant, how do they redeem it?
They can show their digital gift card at the restaurant and the restaurant doesn’t need any specific POS system or scanning technology. The restaurant can scan it on any phone or tablet to manage the balance.
As a restaurant, how do I know when people buy Digital Gift Cards and what the balance is?
The is a Loop portal that restaurants will have access to that summarizes all of the Digital Gift Card details that a business owner would want to look at. Account details like cards bought, balances, cards redeemed, history of purchases, etc. The portal will have real time information to access.
If someone enroll in the Digital Gift Card program as a restaurant, how much will it cost me?
Loop is not charging anything to manage this stimulus technology, however it will cost $.30 every transaction and 3% for credit card processing fees. So for example, a customer’s $100 gift card will be worth $100 when they redeem but cost the restaurant $103.03 to administer. We manage all of that in the transactions.
